Skip to main content
Add your NeuralTalk AI chatbot to your Wix website to provide instant customer support and enhance user experience.

​
Prerequisites

  • A Wix website (any plan)
  • Your NeuralTalk AI assistant created and configured
  • Access to your Wix Editor

​
Step 1: Get Your Chatbot Code

  1. Log in to your NeuralTalk Dashboard
  2. Navigate to your AI assistant
  3. Go to the Website Integration section
  4. Copy the provided embed code

​
Step 2: Add to Wix

  1. Open your Wix Editor
  2. Click on the + button to add an element
  3. Go to Embed > Custom Code
  4. Drag the HTML Embed element to your page
  5. Paste your chatbot code in the HTML field
  6. Click Apply and Publish

​
Method 2: Using Wix Velo (Advanced)

For advanced users with Wix Velo access:
  1. Go to Dev Mode in your Wix Editor
  2. Open the Master Page or specific page
  3. Add the code to the page’s JavaScript section
  4. Publish your changes

​
Step 3: Customize Appearance

  1. Return to your NeuralTalk dashboard
  2. Go to Styling settings
  3. Customize colors, position, and behavior to match your site
  4. Preview changes in real-time

​
Step 4: Test Your Integration

  1. Visit your published Wix site
  2. Look for the chatbot widget (usually bottom-right corner)
  3. Test the conversation flow
  4. Verify that responses match your training

​
Wix-Specific Features

Wix Stores Integration

Connect with Wix Stores for e-commerce support

Wix Forms

Integrate with Wix contact forms and lead capture

Wix Bookings

Enable appointment booking through chat

Wix Blog

Train chatbot on your Wix blog content

​
Best Practices for Wix

​
Design Integration

  • Match chatbot colors to your site’s theme
  • Position the widget to complement your design
  • Test on mobile and desktop views

​
Content Strategy

  • Train chatbot on your Wix site content
  • Include information about your services
  • Add FAQs specific to your business

​
Performance

  • The chatbot loads asynchronously
  • Won’t affect your Wix site speed
  • Optimized for mobile devices

​
Troubleshooting

​
Chatbot Not Appearing

  • Ensure the code was added correctly in HTML Embed
  • Check that your site is published
  • Clear browser cache and test again

​
Styling Issues

  • Use the NeuralTalk dashboard for positioning
  • Check for conflicts with Wix site styles
  • Test on different screen sizes

​
Mobile Issues

  • Verify mobile responsiveness
  • Test on different devices
  • Adjust positioning if needed

​
Advanced Configuration

​
Wix Apps Integration

Connect with popular Wix apps:
  • Wix Stores
  • Wix Bookings
  • Wix Forms
  • Wix Blog

​
Custom Triggers

Set up specific triggers for your Wix site:
  • Page visits
  • Form submissions
  • Product views
  • Blog post reads

​
Analytics Integration

Track chatbot performance:
  • Engagement rates
  • Conversion improvements
  • User satisfaction
  • Popular queries

​
Wix SEO Considerations

  • The chatbot doesn’t affect your SEO
  • Consider adding structured data
  • Test mobile-first indexing
  • Monitor Core Web Vitals
Need help with your Wix integration? Contact our support team for personalized assistance. For quick resolution and community support, join our Discord community.
⌘I