General Questions
How does the AI assistant work?
Our AI assistant uses advanced language models trained on your specific knowledge base to provide accurate, contextual responses to user questions.What languages are supported?
Currently, we support English, Spanish, French, German, Italian, Portuguese, and more. Additional languages can be added upon request.How accurate are the responses?
Response accuracy depends on the quality and completeness of your knowledge base. We typically see 85-95% accuracy with well-trained assistants.Technical Issues
Why isn’t my assistant responding?
- Check your API key configuration
- Verify your assistant is active and published
- Ensure your knowledge base is properly trained
- Check for any error messages in the dashboard
How do I improve response quality?
- Add more comprehensive content to your knowledge base
- Review and update existing content regularly
- Test with different question phrasings
- Use the feedback system to identify issues