​
Prerequisites

Before you begin, make sure you have:
  • A NeuralTalk account (Sign up here)
  • Your business information and content ready for training
  • A website or platform where you want to deploy your assistant

​
Step 1: Create Your Account

  1. Visit neuraltalk.ai
  2. Click “Sign Up” and create your account
  3. Verify your email address
  4. Complete your profile setup
NeuralTalk Dashboard - Account Creation
You can start with our free plan, which includes 1,000 conversations per month and basic features. It also comes with 1M training characters.

​
Step 2: Create Your First Assistant

  1. Navigate to the Dashboard
    • Once logged in, you’ll see the main dashboard
    • Click “Create New Assistant” to begin
Create Assistant - Basic Details
  1. Basic Information
    • Assistant Name: Choose a name that represents your business (e.g., “Acme Support Bot”)
    • Description: Briefly describe what your assistant will help with
    • Language: Select the primary language for your assistant
Language Selection
  1. Personality & Behavior
    • Tone: Choose between Professional, Friendly, or Casual
    • Response Style: Select how detailed you want responses to be
    • Greeting Message: Customize the first message users will see
Greeting Message Configuration

Pro Tip

Keep your assistant’s personality consistent with your brand voice. This helps create a cohesive customer experience.

​
Step 3: Train Your Assistant

Training is crucial for creating an effective AI assistant. Here’s how to do it: Knowledge Base Training Interface

​
Upload Your Knowledge Base

  1. Navigate to Training
    • Go to the “Knowledge Base” section in your assistant settings
    • Click “Add Content” to upload your documents
Add Content to Knowledge Base
  1. Supported File Types
    • PDF documents
    • Word documents (.docx)
    • Text files (.txt)
    • CSV files
    • Web pages (via URL)
  2. Manual Content Entry
    • Add frequently asked questions
    • Include product information
    • Add company policies and procedures
    • Include contact information and hours

​
Content Best Practices

Structure your content logically with clear headings and sections. This helps the AI understand context better.
Provide specific examples of questions and answers. This helps the AI learn your preferred response style.
Regularly update your knowledge base with new information, product updates, and policy changes.
Review conversations and add content based on questions your assistant couldn’t answer well.

​
Step 4: Customize Appearance

Make your assistant match your brand:
  1. Visual Styling
    • Choose colors that match your brand
    • Upload your logo
    • Select a chat widget style
  2. Conversation Settings
    • Set response length preferences
    • Configure fallback messages
    • Set up human handover triggers
  3. Advanced Features
    • Enable typing indicators
    • Add suggested responses
    • Configure conversation starters

​
Step 5: Deploy Your Assistant

Deploy Assistant - Integration Options

​
Website Integration

  1. Get Your Code
    • Go to the “Deploy” section
    • Copy the provided JavaScript code snippet
  2. Add to Your Website
    • Paste the code before the closing </body> tag
    • Save and publish your website
  3. Test the Integration
    • Visit your website
    • Look for the chat widget
    • Test a conversation

​
Other Platforms

WhatsApp

Connect to WhatsApp Business API for customer support

Slack

Deploy in your Slack workspace for team support

Discord

Add to your Discord server for community support

Custom API

Build custom integrations with our API

​
Step 6: Monitor and Optimize

Analytics Dashboard - Monitor Conversations

​
Review Conversations

  1. Check the Analytics Dashboard
    • View conversation metrics
    • Identify common questions
    • Monitor user satisfaction
  2. Improve Responses
    • Add content for unanswered questions
    • Refine existing answers
    • Update outdated information
  3. Test Regularly
    • Try different question phrasings
    • Test edge cases
    • Verify accuracy of responses

​
Next Steps

Congratulations! You’ve successfully created your first AI assistant. Here’s what to do next:

Advanced Setup

Learn about advanced features like tools and workflows

Styling Guide

Customize your assistant’s appearance and behavior

Integration Guides

Connect to more platforms and services

API Documentation

Build custom integrations with our API

​
Need Help?

If you run into any issues or have questions:
Pro Tip: Start simple and gradually add more features as you become comfortable with the platform. You can always enhance your assistant later!